Category: Tech

Everything You Need to Know About Ticketing Software

If you are someone who is too used to dropping emails to the customer support department of a business that you have been dealing with for complaints and feedback, then you should know that with every passing day businesses are trying to make this correspondence easier for customers and much quicker than before. It is especially great for those people who have issues typing out emails and have difficulty in tracking their requests because you have to go through various emails to find the relevant one. If that may be the case then you should know that nowadays a lot of businesses have introduced various ticketing system through which you can directly open a ticket for your complaints and ask them all the relevant questions as well. this way the customer rep will get back to you on emails as well.

For people who have had no knowledge about ticketing software, make sure to check out Kayako’s ticketing software because it is great for people who want to get the best possible experience of getting their complaint resolved. With that said, following are some of the basic things that people need to know about the ticketing software, check them out below.

What is a Ticketing Software?

The very first question that comes to mind when you think about the ticketing software is to know what it is actually. If you have any kind of query and have some confusion about it and want to contact the customer support for that, the best possible way of doing so is either through the live chat or opening a ticket on the website. Although there will be customers who will prefer using a telephone call to get to the customer support most people prefer email interactions though.

Categories: Tech

Why You Should Always Go For a Good Broadband Connection

If you are deciding between different internet connections, then the good news is that there are a lot of options available from which you can choose. Sure, you might think be confused, and not able to decide, but if you do your research, then you might be able to go for the best possible connection.

Just know that I would suggest people to go with a good internet service provider, especially if you want your money to not go to waste. Honestly, there are so many reasons why you should always go for a good broadband connection.

If you are still stuck, and can’t decide why, this article will help you by giving you some valid reasons as to why you should always opt for a good internet connection.

You Will Get a Consistent Speed

If you are someone who lives for consistency, then going for a good internet connection is a must. I have been using this service provider for over a year now, and not once did I run into any issues with the speed, or connectivity itself. The internet is as stable as I could have hoped for. I can upload, and download without any issues.

Everything is Transparent

The bad internet service providers always end up hiding one or the other thing from the users. I know it does not sound like something that is serious, but it can be a lot more bothersome if they are hiding things like fair usage policies or the taxes that are enforced.

With most of the good internet service providers, everything you could ask for in an internet connection is right there, and there are no problems, whatsoever either.

Categories: Tech

It Rains, It Pours

Keeping your connection secured is a concern that is on the top of many internet users. There’s a lot of things that can go wrong when sensitive information falls into the wrong hands. This is why there’s such a concern for when you enter your credit card details online. Packet sniffing is where one looks to intercept the information you send to faraway locations at the physical level. Once captured, the packet can be analysed and any information it’s carrying can be extracted for unrestricted use by the extractor. This means that attackers out there are going to be specifically looking for those packets that contain your credentials.

Your IP addresses are also of easy access to attackers. They can trace you back to your location and those who seek to cause harm won’t usually don’t care about who they’re targeting specifically so if you think that there’s no way anyone would want to target you in particular, you should realize that it isn’t so much about the person an attacker wants to target but rather the person who hasn’t taken any security precaution when surfing the internet. It’s a dangerous place and when going through unfamiliar websites, masking your IP is a good practice.

Virtual Private Network providers offer you their services in those aspects. There are many suppliers that are more than happy to help you maintain security when using the world wide web, but to know which provider you want to go with will take a bit research on your own part. Vpnveteran takes this job into their own hands so that you don’t have to. Conducting research on the performance of various providers by putting them through the test. This way you can get an idea on what are good providers out there.

Categories: Tech

Mistakes You Should Avoid When Cleaning Up Your Mac

The thing you need to understand about cleaning your Mac in order to make it more stable, and speedy is that it is not all that difficult to begin with. As a matter of fact, you have to follow a few simple steps and you would be good to go. However, some people think that just because a Mac is simple and easy to use, it also means that they can just tinker with the software without any hopes for a failure.

You see, that is not the case when it comes to a Mac. While the user experience is friendly, there are also some complexities that one must keep in mind. Just head over to alexya.fr/comment-nettoyer-son-mac.html if you are looking for more information and you will have your answers as to what I am talking about.

If you are cleaning your Mac, below are some mistakes you should definitely avoid.

Don’t Delete Files You Don’t Know About

One of the most important things that you need to know about whenever you are deleting files for cleaning up is that make sure that you don’t delete files that you don’t know about. This is important because sometimes, you might come across files that you have no idea about, and it is much better to avoid deleting them.

Not Paying Attention to Other Factors

Just because your Mac is slowing-down does not mean that it is happening because of storage. There could be other factor as well. These factors could be related to some hardware issues, or the OS might not be updated. Just make sure that you do pay attention to other factors whenever you are cleaning the Mac, or just hire the professionals if you feel like that.

Categories: Tech